Stakeholders
| Map of Enea Capital Group stakeholders | |
|---|---|
| Stakeholder | Communication source |
| Investors, Shareholders, Analysts | Investor Relations Office |
| face-to-face meetings with investors i.e. road show, study tour | |
| conferences | |
| mobile applications | |
| website | |
| current and quarterly reports | |
| annual report | |
| CSR report | |
| Employees | employee satisfaction research |
| meetings and trainings | |
| cooperation with trade members | |
| intranet | |
| newsletters | |
| meetings and newsletters for managers | |
| broadcasting system | |
| employee volunteer program | |
| annual report | |
| CSR report | |
| intelligent kiosks | |
| Clients | direct contact with the Client Service Office |
| customer Hotline | |
| customer satisfaction research | |
| special website tabs at www.enea.pl | |
| special events i.e. sponsored by Enea | |
| annual report | |
| CSR Report | |
| Local authorities | direct meetings, participation in local events |
| representatives of Enea take an active part in the working group appointed by the governor of Wielkopolska. Its goal is to identify the essential social needs and planning measures for their implementation | |
| bulletin ‘Energetyczny samorząd’ | |
| websites | |
| conferences | |
| CSR Report | |
| Local communities, public opinion | direct meetings and cooperation with representatives of the local communities |
| communication with local and national media | |
| participation of Enea Capital Group employees in activities for the sake of local communities within employee volunteer program | |
| www.enea.pl website, including website tab dedicated to corporate social responsibility, Enea strategic goals in that respect and their implementation | |
| lectures and participation in industry events and events dedicated to corporate social responsibility | |
| CSR Report | |
| Non-governmental organizations, beneficiaries, social partners, scientific institutions | website |
| application form for beneficiaries | |
| direct contact | |
| dialog during the implementation of shared projects | |
| CSR Report | |
| Contractors and suppliers | direct communication with dedicated people appointed for cooperation from the Group companies |
| website | |
| industry meetings, trade fairs | |
| annual report | |
| CSR Report | |
| Industry organizations | meetings |
| trade fairs | |
| membership in organizations | |
| participation in working groups, authorities of industry organizations | |
| annual report | |
| CSR report | |
| Media | press office and current communication |
| contact by the dedicated e-mail | |
| website | |
| meetings with media | |
| press conferences | |
| dedicated press services | |
| CSR Report | |
| Public administration | reports |
| annual report | |
| CSR Report | |
| direct communication | |
| conferences | |
| Natural environment | communication of environmental impact through statements and reports sent to government entities dedicated to environment protection and through the CSR Report |